IH London is looking for an experienced Director of English, to start as soon as possible.
- The continuous and progressive development of the English department; contributing to strategy, driving change and development objectives.
- Shaping the department to deliver new and existing quality programmes profitably.
- Driving the transition within the department from predominantly face-to-face teaching, to fully encompass the provision of digital teaching and learning.
- Managing resources, assuring quality and motivating staff to perform to the highest professional standards and the values of the organisation.
Responsibilities shared with the Assistant Director of Studies, Manager Executive Centre, Young Learner Manager and International Foundation Programme Manager.
- The operational and administrative management of the department ensuring high quality and profitable delivery of all English courses and related services.
- Providing resources for and creating a culture of continuous quality improvement leading to internal development and external recognition that enhances the reputation of International House London.
The following represents a general outline only and is likely to be adapted to meet the changing needs of the School.
- To initiate, input into and plan a programme of continuous improvement in all English programmes to meet the development targets of the department
- To work to deliver new products (International Foundation Programme) and improvements to existing ones (Young Learner Programmes) successfully to secure future business in these areas
- To oversee the quality and delivery of all courses within the department
- To manage effectively all those contributing to the success of the department
- To oversee the effective administration of the Department
- To assist the Sales and Marketing in the production of tenders and the promotion and acquisition of business for the department
- To seek, develop and maintain relationships with external bodies in order to explore and, where appropriate, establish collaborative projects.
- To monitor and work to agreed budgets.
To manage, in collaboration with academic management team, the following:
- Course delivery including cover arrangements across departments.
- Educational and administrative staff support through induction, regular meetings, coaching, observation, provision of in-house development sessions or external training and conducting professional development interviews.
- Course participant, student and stakeholder relations including dealing with complaints, seeking and managing feedback, reporting, giving advice and guidance and dealing with exclusions.
- Quality control systems including internal and external audits and inspections.
- Whole school projects.
- Any other appropriate duties that may be required
The following experience, qualities, knowledge and skills are essential:
Experience and knowledge of
- The ELT profession
- Educational management.
- Adult, Young Learner English Language programmes
- Digital, online and blended teaching/learning.
- Cambridge CELTA or equivalent training.
Qualities and Skills:
- Ability to provide direction and facilitate change through:
- Leading the department, planning and implementing change
- Encouraging innovation
- Mapping the environment in which the organisation operates
- Building the organisation’s understanding of its market and customers
- Ability to achieve results through
- Managing a programme of complimentary projects
- Managing processes and procedures
- Managing quality systems
- Preparing for and participating in external and internal quality audits
- Managing the delivery and improvement of customer service
- Ability to manage resources including
- Monitoring and working to agreed budgets
- Knowledge management
- Excellent people management skills including:
- Developing productive working relationships with colleagues and stakeholders
- Recruiting, selecting and retaining colleagues
- Identifying and planning the workforce
- Building and managing teams
- Allocating and monitoring the progress and quality of work
- Supporting individuals to develop and maintain their performance
- Providing learning opportunities for colleagues
- Leading meetings
- Conflict resolution and managing poor performance
- Managing poor performance, disciplinary and grievance procedures
- Building and sustaining collaborative relationships with external professionals and organisations
- Excellent inter-personal and communication skills.
- Articulating the vision of the Trust through all aspects of the role to all stakeholders
- Providing regular articles for social media to provide thought leadership in the field of training
In order to apply for this post please request an application pack to firstname.lastname@example.org.
Please note that the deadline for applications is 31/01/2017 and no CV without a personal statement will be considered.